My advice would be to keep an open mind; be slow to speak, quick to listen. Stay humble, you really don’t know everything. There are two sides to every story, never be quick to judge a situation no matter how obvious it may look. Stay hungry for information. Attend seminars, in services, engage vendors, nurses, doctors, janitors, ward clerks. In short, anyone you can strike up a conversation with. You never know where the next thing you learn will come from. Greet everyone, it costs nothing and may mean the world to the receiver, especially in healthcare...oh, approach every task as though your loved one's survival depended on it. Don't take yourself too seriously. In our profession, whether you are a doctor, administrator or part of Support Services, self-sacrifice is the garment that we wear. That’s all. Now, go save the world. - Herb, NY